PREMIUM Package
There are trips where the organization itself is not enough. When the presence of the company at the fair is at stake, conversations with partners, service of the stand, B2B meetings and the representative nature of the stay, not only the plan counts – but also someone who can take care of its error-free execution.
The PREMIUM package was created for exhibitors, business delegations and guests who expect full care on site. Dedicated guardian, flexible transfers, language support, contact with the organizers, coordination of operational matters and assistance in unforeseen situations make the stay in Poland run smoothly, discreetly and professionally.
This is a solution for those who want to focus on conversations, relationships and business goals – being sure that everything that happens around you remains under control.
Set of services in the PREMIUM package
Dedicated guardian (Concierge) + SLA
- Dedicated on-site caregiver (1:1 or for group), typically 8-12 hours a day
- Example SLA response time: up to 10 minutes during working hours; up to 30 minutes outside working hours
- Contact channels: phone and communicator
Premium Transfers
- Fleet adapted to the delegation (van/minibus/coach) and optional VIP vehicles (e.g. Mercedes V/S class)
- Dedicated driver and welcome plate upon arrival
- Optional backup vehicle on standby on trade fair days
Fair support for the exhibitor on site
- Coordination with the organizer and contractor of the stand (installation schedule, access windows, identifiers)
- Translator/hostess at the stand (PL-EN) during trade fair hours
- B2B meeting support: planning, confirmations, booking meeting rooms
- Ongoing last minute operating support: printing, additional on-site orders (electricity, internet, additional furniture)
- Logistics of materials: collection of parcels, storage, delivery to the stand
Guest-friendly documents and payments
- Support for lists of invited people and visa checklists (coordination only; without legal advice)
- Payment support for guests (e.g. UnionPay acceptance tips) and optional settlement by the Polish entity
- Practical tips: eSIM/SIM in Poland, roaming, transport applications
Extended Language Services
- Translation (PL-EN / EN-PL): offers, brochures, menus, presentations with industry terminology
- Interpreting: meetings, negotiations, discussions with subcontractors, offices/institutions
- Optional consecutive or whispered translation and equipment (tour guide system)
Program after the fair
- Business: additional B2B meetings, including visits to selected companies consistent with the client’s interests
- Premium Gastronomy: the best restaurants and private rooms
- Culture and leisure: concerts, museums, guided tours, nearby attractions
- Purchasing support
Safety and comfort
- Coordination of medical assistance (private visit) and travel insurance
- Emergency Procedures and Hotline 24/7
- VIP protocol: discretion, priority service, private inputs/bookings where possible
What is included in the PREMIUM package / What the package does not include
| Concluded | Does not include |
| Dedicated supervisor (Concierge) on site and priority SLA response time Full coordination of stay and fairs (including contact with the organizer / fair facility) Premium transfers for the group (fleet tailored to the requirements) Operational support of the fair (identifiers, schedules, coordination of access) On-site operational language support during key activities (as needed) Restaurant support and evening program coordination | Rental of exhibition space and construction costs of the stand Accommodation (hotel accommodation)Flights and airport charges Fees for additional on-site orders (electricity, internet, additional furniture) and printing costs Translation and extended interpretation outside the operational scope (available a la carte) Tickets, attractions, meals and other costs of external entities |
Prices of Service Packages
We offer two packages: BASIC Basic Support and PREMIUM Concierge and trade fair support. Both packages can be adapted to the location of the event, the schedule of the fair and the customer’s expectations.
| Package | Recommended for | Billing model | Indicative price (net) |
| BASIC | Visitors to the fair / small delegations | Per person / stay | PLN 1 200-1 600 per person (3-4 days) |
| PREMIUM | Exhibitors and business delegations | Per day/group (up to 6 people) | PLN 3 500-5 000 per day per group Each additional person: +PLN 300-450/day |
Commercial Conditions
- Net prices (VAT in accordance with applicable regulations).
- Payments: 50% down payment / 50% after completion.
- Flexible range: packages can be adapted to larger groups and to a specific trade fair sector.
- Additional services (translators, transport, VIP supervisor) are priced individually if the requirements exceed the basic range.
- The final offer is prepared after the briefing with the customer and depends on the dates of arrival, the standard of accommodation, the number of participants and selected services.
Comparison of Packages
| Scope of service | BASIC Basic Support (Basic) | PREMIUM Concierge and trade fair support |
| Target customer | Visitors to the fair | Exhibitors and business delegations |
| Billing model | Per person / stay | For the day / group |
| Coordination before arrival | Yeah, yeah | Yes (extended) |
| Main contact person | Remote Coordinator | Dedicated guardian (Concierge) on site |
| Service language | English (remotely) | English (on site, communicator) |
| Welcome package (EN/PL) | Yeah, yeah | Yes (includes a map of the exhibition facility if available) |
| Airport transfers – hotel | Yeah, yeah | Yes (premium fleet) |
| Transfers hotel – fair facility | Yes (fixed time intervals) | Yes (flexibly, from door to hall) |
| Backup vehicle on standby | No, no | Optional / Available |
| Searching for a hotel for the dates of the fair | Yeah, yeah | Yes (including negotiation support) |
| Check-in/check-out service | No, no | Yeah, yeah |
| Trade fair IDs / accreditations | No, no | Yeah, yeah |
| Contact with the organizer / object | No, no | Yes (on behalf of the client) |
| Coordination of the construction of the stand | No, no | Yeah, yeah |
| Interpreting | Remote (working hours) | On the spot |
| Translator/hostess at the stand | No, no | Optional / possible full-time support |
| Planning B2B meetings | No, no | Yeah, yeah |
| Logistics of materials | No, no | Yes (reception, storage, delivery) |
| Catering reservations | Yeah, yeah | Yes (including premium options) |
| Evening program and plan after the fair | Optional | Concluded (adjusted) |
| Telephone support | Working hours | Priority + 24/7 helpline option |
